2020 has been rough. End is almost in sight though!

Please tell us how we did in this terrible, horrible, very bad year to help us prepare for 2021.

How often do you usually visit library? (When we are not under lock down?) *

How safe do you feel about visiting library in person during pandemic? *

Please rate your level of comfort in visiting library in person. 1 being very risky and 5 being very safe.

If you answered 3 or lower in the previous question, please let us know what additional measures we can take to ensure your safety during visit

Current measures in place:

1. All items are quarantined for 7 days before returning to shelf.

2. Staff wear mask and face shield when interacting with patrons.

3. Circulation desk, computer stations, washroom. and nooks in study area are disinfected upon use.

4. There is a limit on number of patrons who can be in library at the same time.

5. Social distancing lines are marked on floor.

6. Programs have moved to virtual setting.

If you have visited library this year, what was your purpose of visit? Please check all that apply. *

Browse through books

Look for DVD or music CD to check out

To pick up program kits

To ask a question

To study, write exam, or take courses online

To print, fax, photocopy, scan, or laminate

To use computer

Family Outing/entertainment

Please indicate your level of satisfaction with our services

Computers and electronic equipment are accessible in the library *

Printing and photocopying services are adequate *

The library's collection meets my needs *

Library's programs are enjoyable to participate in *

Overall, I'm satisfied with library's services *

Library is currently offering curbside pick up for patrons. What other additional services/options would you like library to offer?

Do you have any other comments for our services that was not covered in above questions?

One of our goals for 2018-2021 Plan of Service is to provide accessible technology within library. Please let us know what kind of technology you would like to see in our library

One of our goals for 2018-2021 Plan of Service is to increase community engagement. Is there any program or events that you would like to see happen at our library?

Which areas would you like to see our collection improved?

What would you like us to buy more of in 2021? Genre, specific subject, title, or authors. All suggestions are welcome!

Please indicate your level of satisfaction regarding our staff

Library staff treats me without discrimination *

Library staff are friendly *

Library staff provides quality services *

Overall, I'm satisfied with library staff *

Do you have any additional comment regarding our staff?

Last but not least, do you have any final comments for us?

Leave Blank

Library is closed to public but we are offering Curbside services

St. Paul Municipal Library

2020 Year End Survey

2020 has been rough. End is almost in sight though!

Please tell us how we did in this terrible, horrible, very bad year to help us prepare for 2021.

Please indicate your level of satisfaction with our services

Please indicate your level of satisfaction regarding our staff